Innovative Solutions, Proven Results.
Empowering your business with strategies that work, every time.
Disciplines
Practice Areas
Customer Experience
We help you create exceptional customer experiences that build trust and loyalty.
Operational Excellence
Optimize communication and workflows for seamless service delivery.
Team Development
Empower your team with skills to handle every customer interaction with confidence.
Expertise & Professionalism
After many years of customer service and warranty administration experience, Linda Collins founded Collins Consulting to help businesses elevate their customer experience.
Awards & Excellence
Linda has received several awards throughout her career, including the Rheem 2018 Innovation Award for Warranty App Development and NASM Certified Service Executive Award for excellence in service management.